Where can I find my program “ID Code?”

Why do I need an “ID Code” to enter?

Can I register on the day of the program? Can I enter if I do not know my “ID Code”?

How do I log-in multiple attendees?

Can I add people who join me after submitting this list?

I don’t see the names I entered. What happened?

I entered my program “ID Code” but I received a message saying it does not exist?

A name different than my own appears after I press “Submit.” What do I do?

How do I submit a question during the conference?

How do I hear the conference?

Ensure your Adobe software is up to date.

How do I participate with an iPad?

I am able to log on, but a different Adobe® Connect meeting room appears and I do not see a Welcome Screen with today’s date. What’s wrong?


If you experience difficulty at any time, please feel free to contact tech support at techsupport@apexcom.com
or call us at (877) 900-9517, passcode 179 396 50# 30 minutes prior to your program start time.